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Our Service Begins With You

At MedFlight911, we offer this promise to each and every one of our valued clients: "Our Service Begins with You."

That means from the moment you call our office we will:

  • Go above and beyond to help and serve you.
  • Make the process simple, easy and worry-free.
  • Take care of every detail so you don't have to.
  • Act as your partner and advocate throughout the process.
  • Treat your patient / loved one like family.
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September 06, 2013

Three Ways MedFlight911 Helps Case Managers Do Their Jobs

assisting-case-managers-medflight911-air-ambulanceAt MedFlight911, our motto is, "Our service begins with you." But when we're working with case managers, we like to expand on that slogan a bit: "Our service begins with you, and your service continues with us." What does that mean, exactly? For us, it means that we work with you so that you can do your job better: meeting patients' needs and delivering exceptional care that reflects positively both on you as a case manager as well as the hospital where you work. MedFlight911 is ready to assist you with your air ambulance and long distance medical transport needs.

So, how does MedFlight911 air ambulance serve case managers? We do it in three specific ways:

We become your partner: When you call us, you're not just calling an air ambulance provider. You're calling a true partner in patient care. We see ourselves as a tool and a resource that helps you do your job – no different than a pharmacy or one of the departments in the hospital that you call on when you need help solving a problem. Whether you're calling for an air medical transfer quote, have questions about our air ambulance services, or need help with a particularly tough case, we're here to help you. With our expertise and experience, we take care of the complicated details that come with organizing an air ambulance transport, leaving you free to concentrate on your other responsibilities and giving you the confidence that the job will be done right.

We seamlessly extend your capabilities: Relying on our team allows you to extend your capabilities so that you can efficiently move a patient outside of your hospital. When you contact us about arranging an air medical transport, you simply need to give us some key pieces of information about the patient and the trip (including where the patient is going, their medical needs, and when they need to travel), and we take it from there. Whether you're a 30-year veteran or new to air medical transport case management, you can then rest easy knowing that there's someone to turn to when you need help. With MedFlight911 as part of your team, you don't need to know everything about air ambulance transfers. You just need to know our number, so that you can call on us when you need help. Plus, because we have extensive experience in all kinds of patient transfers, we're able to help you find solutions in even the most difficult and complicated situations (patients with unique health needs, international transfers, etc.)

We help you look great, both in the eyes of family members and the facility where you work: Your patients are our patients, so that means that we share a common focus—achieving the best possible outcome for them during their advanced air ambulance transport. Ultimately, the goal is to have happy and healthy patients and families. One way we help you do that is by providing top-notch international air ambulance services care at the most affordable rate possible. The other way is by bringing our extensive knowledge of air medical transport to the table, walking you through every step of the process and helping the patient and their family along the way. Ultimately, we are representing you and we have an obligation to make sure our service reflects well on you and your facility. It's a big responsibility, but one that we're always excited to take on.

Our team has worked with many case managers over the years. We understand that your time is limited and your responsibilities are many. By partnering with an air ambulance company like MedFlight911, you can both better manage your time and efficiently delegate tasks so that you can focus on the essential aspects of your job, thus seamlessly extending your capabilities.

Interested in learning more about MedFlight911's air ambulance services? Give us a call at 888-359-1911 or get a no-obligation air medical transport quote here.


MedFlight911: Get your Air Medical transport started right now - Request a Transfer.



  • J. S. CA

    Dear WONDERFUL folks, First of all our hearts are overflowing with gratitude for the professional and compassionate way in which you have embraced our inquiries into your services. Thank you for all
  • A. R. Brussels

    At this level, one firm among those mentioned above, was offering noticeably a best quote: Medflight911.
  • L. C. TX

    Just a note to say thanks for all that you did for our family this past week. MedFlight911 went way over board in helping with JT's transport.
  • R. N. Venezula

    One more time I would really like to thank you and your crew for all the help getting my father to Houston.
  • J. T. KY

    MedFlight911 is fantastic! There is a genuine interest in the customer and the family. Communication was informative.
  • S. L. CA

    Thank you for your hard work and tireless effort in getting my father back to CA. I truly appreciated MedFlight911's capabilities in getting him safely back to his home.
  • Katlin E. OR | Patient

    MedFlight911, I wanted to thank all of you for helping me and my twin boys with our medical transports. Although the trip felt like it was just minutes in length,
  • H. W. GA

    MedFlight911's service was Excellent! I would highly recommend MedFlight911 to anyone. The planning was seamless.
  • F. Z. CA

    We appreciated MedFlight911's professional service from beginning to end. You delivered a high-quality, smooth and friendly service not only to my father but also to our whole family.
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