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Our Service Begins With You

At MedFlight911, we offer this promise to each and every one of our valued clients: "Our Service Begins with You."

That means from the moment you call our office we will:

  • Go above and beyond to help and serve you.
  • Make the process simple, easy and worry-free.
  • Take care of every detail so you don't have to.
  • Act as your partner and advocate throughout the process.
  • Treat your patient / loved one like family.
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August 07, 2013

JetBlue's New Lie-Flat Seats Could Mean More Comfortable Trips for Patients Needing Air Medical Escorts

medical-escort-seatingFlying commercially with medical needs can be challenging. An air medical escort can make sure a patient is comfortable, safe, and that their medical needs are being properly met, all within the crowded and sometimes turbulent confines of a commercial airliner. That's why I let out a big cheer when I heard that JetBlue would be adding lie-flat seats on some of its longer domestic flights.

JetBlue plans to install the lie-flat seats on its new Airbus A321 jets, which will initially fly on non-stop, transcontinental trips between New York and San Francisco and New York and Los Angeles. (The airline will also be adding some "single suite" seats with a door for passengers who want increased privacy.) The new seats will also feature a built-in massage function and other amenities.

While JetBlue is rolling out these premium seating options to meet the demand of its more elite customers, the lie-flat seats could be a welcome feature for anyone flying with a medical condition that makes sitting for long periods of time painful or unsafe. And having more seating options on domestic flights will offer more capabilities for air medical escorts, increasing the potential to include patients that would not have been viable with a semi reclining seat. This will increase MedFlight911's ability to find safe, comfortable ways to get our patients from Point A to Point B. These premium seats will feature more room, which will mean a more comfortable flight for the patient, while allowing the medical escort to see to the patients needs and help them get on and off the aircraft. All-in-all, we're very pleased with this development, and hope that lie-flat seats become an option on more domestic flights in the future.

JetBlue hopes to have the lie-flat seats available on its flights beginning next spring. But it isn't the only airline that offer lie-flat seating on domestic routes. American, Delta, and United have also rolled out or plan to introduce such features on their popular long-distance routes. Lie-flat seats are also a common feature in first-class and business-class cabins on international flights.

Of course, our air medical escorts are able to provide support whether you're flying on an international flight, long domestic flight, or multi-leg journey, with or without lie-flat seats. Just give us a call and one of our transport specialists will explain what we do and how we can help you or a loved one travel safe.

Want to learn more about MedFlight911's air medical escort services? Give us a call at 888-359-1911 or get a no-obligation air medical transport quote here.


MedFlight911: Get your Air Medical transport started right now - Request a Transfer.



  • J. S. CA

    Dear WONDERFUL folks, First of all our hearts are overflowing with gratitude for the professional and compassionate way in which you have embraced our inquiries into your services. Thank you for all
  • S. L. CA

    Thank you for your hard work and tireless effort in getting my father back to CA. I truly appreciated MedFlight911's capabilities in getting him safely back to his home.
  • J. T. KY

    MedFlight911 is fantastic! There is a genuine interest in the customer and the family. Communication was informative.
  • R. N. Venezula

    One more time I would really like to thank you and your crew for all the help getting my father to Houston.
  • L. C. TX

    Just a note to say thanks for all that you did for our family this past week. MedFlight911 went way over board in helping with JT's transport.
  • A. R. Brussels

    At this level, one firm among those mentioned above, was offering noticeably a best quote: Medflight911.
  • F. Z. CA

    We appreciated MedFlight911's professional service from beginning to end. You delivered a high-quality, smooth and friendly service not only to my father but also to our whole family.
  • H. W. GA

    MedFlight911's service was Excellent! I would highly recommend MedFlight911 to anyone. The planning was seamless.
  • Katlin E. OR | Patient

    MedFlight911, I wanted to thank all of you for helping me and my twin boys with our medical transports. Although the trip felt like it was just minutes in length,
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