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Our Service Begins With You

At MedFlight911, we offer this promise to each and every one of our valued clients: "Our Service Begins with You."

That means from the moment you call our office we will:

  • Go above and beyond to help and serve you.
  • Make the process simple, easy and worry-free.
  • Take care of every detail so you don't have to.
  • Act as your partner and advocate throughout the process.
  • Treat your patient / loved one like family.
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April 24, 2013

In-Flight Medical Emergencies: How an Air Ambulance Can Prevent Tragedy

How common are in-flight medical emergencies? And what really happens when the cabin crew asks, “Is there a doctor on board?” Recently, a friend sent me a link to a lengthy article in The Atlantic by Celine Gounder, a doctor who specializes in infectious diseases and public health. She relates her own experiences responding to medical emergencies while in flight, and discusses the all-too-real – and, for many passengers, unknown – dangers of flying with a serious health condition.

First, how do you know if flying could be dangerous for you? Your doctor is the best judge, but a general rule is that if you can't climb a flight of stairs or walk 50 yards without being short of breath, flying could be dangerous.

Second, it's important to realize that medical events in the air are relatively unusual. But they do happen. As Gounder points out, more people are flying than ever before, and increasingly, those passengers are elderly or have health issues like high blood pressure, diabetes, and heart disease. People with certain conditions (like lung disease) may be more affected by airplane conditions such as lower pressure in the cabin. All that can add up to a greater likelihood of something going wrong while a person is trapped in a cabin at 40,000 feet.

If a passenger does experience distress, flight crews are trained to provide some medical assistance. In more serious situations, however, they often ask for help from medical professionals on board. Of course, there's no guarantee that there will be a doctor on a flight, and even if there is, not every M.D. will have the knowledge to deal with the situation – a podiatrist, dermatologist, or pediatrician, no matter how skilled, may not be able to deal with an elderly adult having a heart attack.

Gounder outlines several other issues that can arise with in-flight medical emergencies, including confusion over when to contact ground medical teams for support (many people don't know this is an option) and inadequately supplied first aid kits. So, while true in-air emergencies are fairly unusual, there isn't really a coordinated way of dealing with them, which can be dangerous for passengers.

However, there is one solution to the problems Gounder describes: services like those offered by MedFlight911 air ambulance. For people who have a health condition that could make flying alone difficult or dangerous, we offer air medical escort services. Our trained nurses or paramedics accompany the patient on a commercial flight and are available to assist in the event of an emergency. And because they're already familiar with the patient's condition, they'll be better able to identify serious problems and choose the appropriate interventions (plus they come prepared, with medications and equipment appropriate to the patient’s condition).

For people whose health precludes them from flying commercially, MedFlight911 offers advanced air ambulance services. Patients (and often their loved ones) are transported on a medically equipped jet and receive constant, one-on-one attention from our specially trained flight nurses and paramedics. With seamless bedside-to-bedside service, specialized medical equipment and dedicated crews, an air ambulance can be the ideal way to travel when a commercial flight just isn't an option.

Not every in-flight medical emergency can be prevented, but some can. At MedFlight911, we help make flying safe for everyone. Don't take a chance with your health. Instead, plan ahead so that you can get to your destination safely.

To find out more about MedFlight911's air ambulance and air medical transport services, give us a call at 888-359-1911 or get a no-obligation air medical transport quote.

MedFlight911: Get your Air Medical transport started right now - Request a Transfer.



  • S. L. CA

    Thank you for your hard work and tireless effort in getting my father back to CA. I truly appreciated MedFlight911's capabilities in getting him safely back to his home.
  • A. R. Brussels

    At this level, one firm among those mentioned above, was offering noticeably a best quote: Medflight911.
  • Katlin E. OR | Patient

    MedFlight911, I wanted to thank all of you for helping me and my twin boys with our medical transports. Although the trip felt like it was just minutes in length,
  • F. Z. CA

    We appreciated MedFlight911's professional service from beginning to end. You delivered a high-quality, smooth and friendly service not only to my father but also to our whole family.
  • J. T. KY

    MedFlight911 is fantastic! There is a genuine interest in the customer and the family. Communication was informative.
  • H. W. GA

    MedFlight911's service was Excellent! I would highly recommend MedFlight911 to anyone. The planning was seamless.
  • R. N. Venezula

    One more time I would really like to thank you and your crew for all the help getting my father to Houston.
  • L. C. TX

    Just a note to say thanks for all that you did for our family this past week. MedFlight911 went way over board in helping with JT's transport.
  • J. S. CA

    Dear WONDERFUL folks, First of all our hearts are overflowing with gratitude for the professional and compassionate way in which you have embraced our inquiries into your services. Thank you for all
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