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Call Us (888) 359-1911
Call Us (888) 359-1911
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Our Service Begins With You

At MedFlight911, we offer this promise to each and every one of our valued clients: "Our Service Begins with You."

That means from the moment you call our office we will:

  • Go above and beyond to help and serve you.
  • Make the process simple, easy and worry-free.
  • Take care of every detail so you don't have to.
  • Act as your partner and advocate throughout the process.
  • Treat your patient / loved one like family.
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January 21, 2013

Worldwide Air Ambulance FAQ

Most people will never need a worldwide air ambulance. So it's hardly surprising that when we speak to patients and their families about using our services, they have a lot of questions, ranging from the basic (what's an air ambulance, exactly?) to the specific (can I bring my pets on the flight?). To provide some answers and to ease the concerns of both patients and family members, we've put together a list of frequently asked questions below.

What is an air ambulance?

At MedFlight911, all our air ambulance planes are medically configured fixed-wing aircraft, including light and medium jets, twin and turbo prop planes, and heavy jets. Each MedFlight911 air ambulance meets FAA standards. One important note: We don't use the helicopter, or rotor-wing, air ambulances that are typically used in emergency situations.

How much does an air ambulance cost?

The cost for each air ambulance trip is different based on factors such as date of travel, trip distance, flight time, destination, and the patient's medical needs. After we have an idea of the patient's specific needs, we can provide an exact quote for our services. We'll also work with your insurance company to determine if they will pay for an air ambulance journey.

Who cares for the patient during an air ambulance trip?

A highly trained medical crew assists during every air ambulance flight. Depending on the patient's medical condition, the crew may consist of critical care physicians, flight nurses, paramedics, or respiratory therapists, all of whom are licensed and carry specialized certifications above the normal requirements.

What if I'm out of the country and need an air ambulance? Can you help?

Yes. MedFlight911 is able to provide international air medical transport. We provide services all over the world; in the past, we've traveled to countries such as Mexico, Ukraine, Lebanon, India, Brazil, Bulgaria, and many more. Our extensive experience and expertise in international air ambulance service is invaluable for patients who are seeking air ambulance transport to or from the United States.

Can family members travel with the patient?

Of course! We know that having family members travel with the patient can make the situation easier for everyone involved. We'll do everything we can to accommodate family members or friends who want to travel with the patient. Sometimes, we're even able to accommodate pets (provided they've been authorized in advance, are current on vaccinations and travel in an approved pet carrier).

What kind of equipment is included on MedFlight911 air ambulances?

Each of our air ambulances comes equipped with a range of medical equipment, including  FAA-approved medical stretchers, ventilators, defibrillators,  IV pumps, and critical care medications. Depending on the patient's health status, specialized equipment might also be on board, like a fetal heart monitor or an intra-aortic balloon pump. Before each transport, we make sure that we understand a patient's condition, so that we can provide the care that he or she needs.

Do you have questions about MedFlight911's air medical transport services that we didn't answer here? Give us a call at 888-359-1911 to learn more about our services, or get a no-obligation air ambulance quote here.


MedFlight911: Get your Air Medical transport started right now - Request a Transfer.



  • Katlin E. OR | Patient

    MedFlight911, I wanted to thank all of you for helping me and my twin boys with our medical transports. Although the trip felt like it was just minutes in length,
  • J. S. CA

    Dear WONDERFUL folks, First of all our hearts are overflowing with gratitude for the professional and compassionate way in which you have embraced our inquiries into your services. Thank you for all
  • F. Z. CA

    We appreciated MedFlight911's professional service from beginning to end. You delivered a high-quality, smooth and friendly service not only to my father but also to our whole family.
  • R. N. Venezula

    One more time I would really like to thank you and your crew for all the help getting my father to Houston.
  • H. W. GA

    MedFlight911's service was Excellent! I would highly recommend MedFlight911 to anyone. The planning was seamless.
  • L. C. TX

    Just a note to say thanks for all that you did for our family this past week. MedFlight911 went way over board in helping with JT's transport.
  • S. L. CA

    Thank you for your hard work and tireless effort in getting my father back to CA. I truly appreciated MedFlight911's capabilities in getting him safely back to his home.
  • A. R. Brussels

    At this level, one firm among those mentioned above, was offering noticeably a best quote: Medflight911.
  • J. T. KY

    MedFlight911 is fantastic! There is a genuine interest in the customer and the family. Communication was informative.
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