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Call Us (888) 359-1911
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Our Service Begins With You

At MedFlight911, we offer this promise to each and every one of our valued clients: "Our Service Begins with You."

That means from the moment you call our office we will:

  • Go above and beyond to help and serve you.
  • Make the process simple, easy and worry-free.
  • Take care of every detail so you don't have to.
  • Act as your partner and advocate throughout the process.
  • Treat your patient / loved one like family.
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September 30, 2014

what-non-emergent-care-means-medflight911-air-ambulanceWhat Non-Emergent Care Means

One of the most common questions we receive at MedFlight911 is how often do we land our helicopter on the roof on a hospital? Often when people think of an air ambulance, they visualize a helicopter swooping down at a major accident. And, while emergency medical personnel may call for a helicopter rather than using a ground ambulance if the patient has a life-threatening injury and needs to get to a trauma center very quickly; ground ambulance and helicopter air ambulances aren't the only form of medical transport. And air ambulances aren't just used to save car crash victims.

Many times, air ambulances are used for patients in non-emergent, or nonemergency, situations. Patients in non-emergent situations don't need to be transported immediately, yet the patient still needs the care of an air ambulance. Perhaps the patient needs hospice treatment closer to home, or the patient has a traumatic brain injury and needs to move to a different hospital for treatment. Sometimes, the patient is elderly and simply wants to be closer to relatives. Other times, the patient fell ill while travelling abroad and needs to get back to the U.S. for treatment. These are examples of the kinds of patients whose situations we would classify as non-emergent. In those situations, a fixed-wing aircraft (airplane) is often used, rather than the rotor-wing aircraft (helicopter) people commonly associate with the term "air ambulance."

So, why do we use a fixed-wing aircraft instead of a helicopter for air medical transport? If a patient needs to travel a long distance, a fixed-wing air ambulance is a better choice, since the plane can travel for a longer distance without needing to refuel. Fixed-wing aircraft can also carry more equipment, passengers, and luggage than helicopter air ambulances making the transport more comfortable for everyone involved.

We understand that it can be confusing to know which is the right form of medical transport for you or your loved one. We would to evaluate your loved one's needs and help you understand your options.

To find out more about MedFlight911's worldwide air ambulance services give us a call at 888-359-1911 or get a no-obligation air medical transport quote here.

MedFlight911: Get your Air Medical transport started right now - Request a Transfer.



  • J. T. KY

    MedFlight911 is fantastic! There is a genuine interest in the customer and the family. Communication was informative.
  • S. L. CA

    Thank you for your hard work and tireless effort in getting my father back to CA. I truly appreciated MedFlight911's capabilities in getting him safely back to his home.
  • F. Z. CA

    We appreciated MedFlight911's professional service from beginning to end. You delivered a high-quality, smooth and friendly service not only to my father but also to our whole family.
  • R. N. Venezula

    One more time I would really like to thank you and your crew for all the help getting my father to Houston.
  • H. W. GA

    MedFlight911's service was Excellent! I would highly recommend MedFlight911 to anyone. The planning was seamless.
  • A. R. Brussels

    At this level, one firm among those mentioned above, was offering noticeably a best quote: Medflight911.
  • L. C. TX

    Just a note to say thanks for all that you did for our family this past week. MedFlight911 went way over board in helping with JT's transport.
  • Katlin E. OR | Patient

    MedFlight911, I wanted to thank all of you for helping me and my twin boys with our medical transports. Although the trip felt like it was just minutes in length,
  • J. S. CA

    Dear WONDERFUL folks, First of all our hearts are overflowing with gratitude for the professional and compassionate way in which you have embraced our inquiries into your services. Thank you for all
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