What a rewarding day at MedFlight911!
The day started out with nary a glimmer of hope to get a bed for a patient in Canada looking to return home. 4 weeks in a California hospital, Michael wanted to return to his home in Canada. Too sick to go to his apartment, and not sick enough to get a physician in Canada to admit him, things weren't looking good. CEO Dee McCluskey tapped into all of his flight coordination and air ambualnce training and began a morning long search for that one person that would see the need and offer to help. That person came in the form of "Ruth" a nurse locator at a hospital in a large province in Canada. Hearing the situation and sensing the same need to make a difference, Ruth stepped away from the phone and within a few minutes, had pulled one of her physicians in on the call to see what she could do and the engines of hope began rumbling. Where would one find an accepting physician. one who had never seen the patient, knew nothing of him, other than what was transcribed on a few lines in his medical history? She would... Dr. C and not just one accepting physician but two. Just in case the patient didn't fit into the right parameter for the one physician's directive, there was another. Here was our answer! Dee sat back in my chair, a long morning of calls and frustration, hoping and praying for that one person that might say "I'll help." He looked across the office at his staff members as they peered in to see what, if anything had happened. I just smiled.