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Our Service Begins With You

At MedFlight911, we offer this promise to each and every one of our valued clients: "Our Service Begins with You."

That means from the moment you call our office we will:

  • Go above and beyond to help and serve you.
  • Make the process simple, easy and worry-free.
  • Take care of every detail so you don't have to.
  • Act as your partner and advocate throughout the process.
  • Treat your patient / loved one like family.
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December 04, 2009

We Have a Bed!

The day started out with nary a glimmer of hope to get a bed for a patient in the US looking to return to Canada.  4 weeks in a California hospital ML wanted to return to his home.  Too sick to go to his apartment, and not sick enough to get a physician in Canada to accept or admit him, things weren't looking good. CEO Dee McCluskey tapped into all of his flight training and began a morning long search for that one person that would see the need and offer to help.  That person came in the form of "Ruth" a nurse locator at a hospital in a large province in Canada.  Hearing the situation and sensing the same need to make a difference, Ruth stepped away from the phone and within a few minutes, had pulled one of her physicians in on the call to see what she could do and the engines of hope began rumbling.  Where would one find an accepting physician. one who had never seen the patient, knew nothing of him, other than what was transcribed on a few lines in his medical history?  She would... Dr. C found not just one accepting physician but two.  Just in case the patient didn't fit into the right parameter for the one physician's directive, there was another.  Here was our answer!  Dee sat back in his chair,  a long morning of calls and frustration, hoping and praying for that one person that might say "I'll help."  He looked across the office as staff members peeked in to see what, if anything had happened.  He smiled and said "We have a bed." 

MedFlight911: Get your Air Medical transport started right now - Request a Transfer.

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Testimonials

  • S. L. CA

    Thank you for your hard work and tireless effort in getting my father back to CA. I truly appreciated MedFlight911's capabilities in getting him safely back to his home.
  • Katlin E. OR | Patient

    MedFlight911, I wanted to thank all of you for helping me and my twin boys with our medical transports. Although the trip felt like it was just minutes in length,
  • L. C. TX

    Just a note to say thanks for all that you did for our family this past week. MedFlight911 went way over board in helping with JT's transport.
  • R. N. Venezula

    One more time I would really like to thank you and your crew for all the help getting my father to Houston.
  • J. T. KY

    MedFlight911 is fantastic! There is a genuine interest in the customer and the family. Communication was informative.
  • J. S. CA

    Dear WONDERFUL folks, First of all our hearts are overflowing with gratitude for the professional and compassionate way in which you have embraced our inquiries into your services. Thank you for all
  • A. R. Brussels

    At this level, one firm among those mentioned above, was offering noticeably a best quote: Medflight911.
  • H. W. GA

    MedFlight911's service was Excellent! I would highly recommend MedFlight911 to anyone. The planning was seamless.
  • F. Z. CA

    We appreciated MedFlight911's professional service from beginning to end. You delivered a high-quality, smooth and friendly service not only to my father but also to our whole family.
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