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Our Service Begins With You

At MedFlight911, we offer this promise to each and every one of our valued clients: "Our Service Begins with You."

That means from the moment you call our office we will:

  • Go above and beyond to help and serve you.
  • Make the process simple, easy and worry-free.
  • Take care of every detail so you don't have to.
  • Act as your partner and advocate throughout the process.
  • Treat your patient / loved one like family.
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May 05, 2014

Seating Arrangements: Who Sits Where During an Air Medical Escort Trip

medical-escort-first-class-seatsWhen it comes to flying, sometimes it seems that choosing your seat when buying your ticket is the only aspect of the process you have any control over (and even then, there are no guarantees you'll actually get to sit where you want). A good seat is often a key factor in a person's ability to enjoy a flight. Some people like the view from a window seat, others want the extra leg room that often comes with the emergency exit row or bulkhead seats, and others like the aisle seat since it easier to get up and move around the cabin. When you're flying with a medical condition or with an air medical escort, choosing where to sit is an even bigger decision.

When someone hires an air medical escort from MedFlight911, we handle all the travel arrangements, so our patients and their families aren't directly involved in the seat selection process. As we book the flight or flights, there are few things we try to do. One is that, whenever possible, we fly first class. No, it's not for the complimentary drinks or free meal (though the food is a nice perk). Not only are the seats more spacious (often times the seats are 4 inches wider than seats in coach) and comfortable for patients, there's also greater privacy, and our medical escort is closer to both the flight crew and the plane's emergency medical equipment. Even things like using the restroom may be a little easier in first class, since there are typically fewer people having to share the same facilities. Sometimes, there are other perks in the premium cabins as well, such as lie-flat seats on international flights and even some domestic cross-country routes.

If MedFlight911 does book a first class trip for one of our air medical escort patients, we like the rest of the family to fly first class. That's because airlines don't allow passengers from coach class to enter the first-class cabin. If financially there is an issue purchasing multiple first class tickets, a key family member can fly first class and we can get the remaining coach passengers seated close to the front of coach and the patient, passenger and nurse near the back of first class. That way there is much closer proximity and possible communication between parties.

Obviously, flying first-class comes at a premium. But in MedFlight911's experience, it truly makes for a more pleasant, less stressful flight for everyone involved. The space and amenities afforded by first class increase the flexibility for our trained medical escorts to care for their patients. At the same time, patients, who often have painful medical conditions that can make flying and sitting on a plane difficult, are more comfortable. It's a win-win for everyone involved.

Are you interested in learning more about MedFlight911's air medical escort services? Give us a call at 888-359-1911 or get a no-obligation air medical transport quote here.


MedFlight911: Get your Air Medical transport started right now - Request a Transfer.



  • F. Z. CA

    We appreciated MedFlight911's professional service from beginning to end. You delivered a high-quality, smooth and friendly service not only to my father but also to our whole family.
  • L. C. TX

    Just a note to say thanks for all that you did for our family this past week. MedFlight911 went way over board in helping with JT's transport.
  • J. S. CA

    Dear WONDERFUL folks, First of all our hearts are overflowing with gratitude for the professional and compassionate way in which you have embraced our inquiries into your services. Thank you for all
  • S. L. CA

    Thank you for your hard work and tireless effort in getting my father back to CA. I truly appreciated MedFlight911's capabilities in getting him safely back to his home.
  • H. W. GA

    MedFlight911's service was Excellent! I would highly recommend MedFlight911 to anyone. The planning was seamless.
  • J. T. KY

    MedFlight911 is fantastic! There is a genuine interest in the customer and the family. Communication was informative.
  • A. R. Brussels

    At this level, one firm among those mentioned above, was offering noticeably a best quote: Medflight911.
  • Katlin E. OR | Patient

    MedFlight911, I wanted to thank all of you for helping me and my twin boys with our medical transports. Although the trip felt like it was just minutes in length,
  • R. N. Venezula

    One more time I would really like to thank you and your crew for all the help getting my father to Houston.
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