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Our Service Begins With You

At MedFlight911, we offer this promise to each and every one of our valued clients: "Our Service Begins with You."

That means from the moment you call our office we will:

  • Go above and beyond to help and serve you.
  • Make the process simple, easy and worry-free.
  • Take care of every detail so you don't have to.
  • Act as your partner and advocate throughout the process.
  • Treat your patient / loved one like family.
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April 05, 2012

The Medical Motor Coach Transport Process Explained

For patients who are stable and aren't in need of emergency transportation via air ambulance, medical transport via motor coach might be a good option. Transport via a medically equipped motor coach is often more comfortable and less expensive than traveling via an air ambulance or even commercial air medical escort. Since most people aren't familiar with the idea of traveling on a medically equipped coach, I thought I’d outline the steps in a typical motor coach transport.

Step 1: The coach, driver(s), and medical crew arrive at the departing facility

MedFlight911 provides bedside-to-bedside service on most of our transports. That means that our medical crew (which typically consists of a nurse and/or a paramedic) is with the patient from the moment they leave the departing facility to when they arrive at the receiving facility. When the driver(s) and the medical crew first arrive at the departing facility, they'll spend a few minutes getting to know the patient and any accompanying family members and answering their questions. That way, everyone is comfortable and informed before we begin the trip.

Step 2: We transfer the patient to the medical motor coach

Our crew will use a wheelchair or stretcher to transfer the patient to the medically equipped coach, where they'll either travel in a bed in the motor coach stateroom or in one of the passenger chairs (the final decision about seating arrangements is up to the medical crew). We'll also stow any luggage in the coach's storage compartments and demonstrate all the features and functions of the coach to any passengers who will be travelling with the patient.

Step 3: We get on the road

Once the journey begins, the MedFlight911 medical crew is completely focused on caring for the patient. Our motor coaches are comfortable and spacious, and the patient and passengers are free to sit back, relax, and enjoy the scenery along the way to their destination. During longer trips, we'll stop to pick up catered meal(s), and snacks and drinks will be available on the motor coach. If it's a long trip, there will be two drivers to switch off, so that we can get you to your destination as quickly as possible (without having to stop for the driver to rest).

Step 4: We arrive at the receiving facility

When we reach our ultimate destination, our medical crew will transfer the patient from the medical motor coach to the receiving facility and unload any baggage. The MedFlight911 crew will then make sure the patient is comfortably settled in the new location and communicate with the staff at the receiving facility to let them know about any concerns or issues regarding the patient.

Medical motor coach transportation may be a good option if you need non-emergency medical transport. You can find out more about MedFlight911's medical transport services by giving us a call at 888-359-1911 or get a no-obligation medical transport quote here.

MedFlight911: Get your Air Medical transport started right now - Request a Transfer.

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Testimonials

  • H. W. GA

    MedFlight911's service was Excellent! I would highly recommend MedFlight911 to anyone. The planning was seamless.
  • S. L. CA

    Thank you for your hard work and tireless effort in getting my father back to CA. I truly appreciated MedFlight911's capabilities in getting him safely back to his home.
  • R. N. Venezula

    One more time I would really like to thank you and your crew for all the help getting my father to Houston.
  • J. S. CA

    Dear WONDERFUL folks, First of all our hearts are overflowing with gratitude for the professional and compassionate way in which you have embraced our inquiries into your services. Thank you for all
  • L. C. TX

    Just a note to say thanks for all that you did for our family this past week. MedFlight911 went way over board in helping with JT's transport.
  • F. Z. CA

    We appreciated MedFlight911's professional service from beginning to end. You delivered a high-quality, smooth and friendly service not only to my father but also to our whole family.
  • Katlin E. OR | Patient

    MedFlight911, I wanted to thank all of you for helping me and my twin boys with our medical transports. Although the trip felt like it was just minutes in length,
  • J. T. KY

    MedFlight911 is fantastic! There is a genuine interest in the customer and the family. Communication was informative.
  • A. R. Brussels

    At this level, one firm among those mentioned above, was offering noticeably a best quote: Medflight911.
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