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Call Us (888) 359-1911
Call Us (888) 359-1911
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Our Service Begins With You

At MedFlight911, we offer this promise to each and every one of our valued clients: "Our Service Begins with You."

That means from the moment you call our office we will:

  • Go above and beyond to help and serve you.
  • Make the process simple, easy and worry-free.
  • Take care of every detail so you don't have to.
  • Act as your partner and advocate throughout the process.
  • Treat your patient / loved one like family.
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July 25, 2012

How to Cope When Your Loved One Needs an Advanced Air Ambulance

As an advanced air ambulance provider, we meet people at some of their most vulnerable moments. When someone is dealing with a family member who is sick and needs long distance medical transport, their emotions are running the gamut; people are often confused, frustrated, tired, and frightened – even angry. It's a lot to handle.

Our staff is here to help you make the process of arranging air medical transport for your loved one as stress-free as possible. This can be a scary time, and while the health and safety of your loved one is likely your primary concern, you shouldn't forget about your own needs. The following tips can help you cope if you're dealing with a loved one who needs an advanced air ambulance (or in any other medical crisis).

Don't be afraid to ask questions. You're going to be on the receiving end of a lot of information – from doctors, from insurance companies, and from the staff at your advanced air ambulance provider. Don't be surprised if it's hard to take everything in or if you find some details confusing. Instead of staying silent, ask for clarification or further details. At MedFlight911, we're always happy to answer your questions. If there's something you don't understand, ask us!

Don't ignore your own health. It's easy to neglect your own health when dealing with someone else's medical crisis. While your regular routine has likely been disrupted, it's still important to try to eat right, get enough sleep, and exercise. This will help you keep you stay healthy, so that you're able to do the most for your loved one.

Take a moment for yourself. You want to do everything in your power to help your loved one. But when dealing with a health crisis, it's easy for caregivers and family members to get burned out. In addition to your physical health, don't neglect your mental health. Take at least a few minutes every day for yourself. Meditate, take a walk, or simply go outside and get some fresh air – whatever makes you feel refreshed and reenergized.

Ask for support. As tempting as it is, don't try to do everything on your own. Reach out to family and friends. Chances are that they want to help, even if it's just to lend an ear. If available, consider taking advantage of support groups or support services offered by hospitals. These resources can help you navigate a frightening, stressful experience.

Remember, before caring for your loved one, you need to care for yourself. At MedFlight911, we're here to help you do that by making the long distance medical transport process as seamless and stress-free as possible, so that you can get the help you need to help your loved one.

To find out more about MedFlight911's advanced air ambulance services give us a call at 888-359-1911 or get a no-obligation long distance medical transport quote here.


MedFlight911: Get your Air Medical transport started right now - Request a Transfer.



  • F. Z. CA

    We appreciated MedFlight911's professional service from beginning to end. You delivered a high-quality, smooth and friendly service not only to my father but also to our whole family.
  • A. R. Brussels

    At this level, one firm among those mentioned above, was offering noticeably a best quote: Medflight911.
  • J. T. KY

    MedFlight911 is fantastic! There is a genuine interest in the customer and the family. Communication was informative.
  • J. S. CA

    Dear WONDERFUL folks, First of all our hearts are overflowing with gratitude for the professional and compassionate way in which you have embraced our inquiries into your services. Thank you for all
  • H. W. GA

    MedFlight911's service was Excellent! I would highly recommend MedFlight911 to anyone. The planning was seamless.
  • L. C. TX

    Just a note to say thanks for all that you did for our family this past week. MedFlight911 went way over board in helping with JT's transport.
  • Katlin E. OR | Patient

    MedFlight911, I wanted to thank all of you for helping me and my twin boys with our medical transports. Although the trip felt like it was just minutes in length,
  • S. L. CA

    Thank you for your hard work and tireless effort in getting my father back to CA. I truly appreciated MedFlight911's capabilities in getting him safely back to his home.
  • R. N. Venezula

    One more time I would really like to thank you and your crew for all the help getting my father to Houston.
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