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Our Service Begins With You

At MedFlight911, we offer this promise to each and every one of our valued clients: "Our Service Begins with You."

That means from the moment you call our office we will:

  • Go above and beyond to help and serve you.
  • Make the process simple, easy and worry-free.
  • Take care of every detail so you don't have to.
  • Act as your partner and advocate throughout the process.
  • Treat your patient / loved one like family.
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March 20, 2012

Elements of a Successful Air Ambulance Medical Transport

"What do you do to make sure that the patient’s air ambulance flight goes smoothly?" That's a question I often get from patients and their families, so I thought I'd take the time to review a few of the key elements of a successful air medical transport at MedFlight911.

A key element of a successful air medical transport is choosing and preparing the proper aircraft

When you call us for a no-obligation transport quote the medical information you provide about the patient will help us begin to plan for the proper aircraft (or other form of medical transport). At MedFlight911 we take a customized, individualized approach to medical transport (not a “one-size-fits-all” approach), so the form of transport we recommend – whether it’s a jet air ambulance, a commercial air medical escort, or a medical motor coach – is the one that best fits the patient’s needs.

Another key element of a successful transport: the right air ambulance equipment

At least 24 hours before the scheduled trip, we contact the patient's doctor at the departing facility to learn more about the patient's condition, vital signs, recent lab or other test results, concerns or potential problems. We use that information to ensure that our medical flight crew arrives prepared with the right medical equipment to keep the patient stable throughout the transport.

Each of our planes features an array of medical equipment, such as FAA-approved medical stretchers, defibrillators, ventilators, IV pumps, and critical care medications. Depending on the patient's specific condition and the recommendations of the doctor, we can also equip the air ambulance with additional specialized equipment, such as a fetal heart and tocodynamometer (toco) monitor for pregnant patients or ECMO (extracorporeal membrane oxygenation) for patients with severe heart and lung problems. Being prepared with the right equipment allows our medical team to deal with the issues that may arise while in transit.

Having the right air medical transport crew is a key success factor

While the right form of transport and the right equipment are critical, it is the medflight air ambulance crew that really determines the success of the transport. That’s why MedFlight911 works with only the most experienced medical professionals and requires ongoing training. Our medical crew have special knowledge of the unique air ambulance environment (such as how shifts in altitude may affect a patient's health) and they are prepared to respond quickly to any changes in the patient's condition during flight. They've also been trained to deal with a range of high-risk medical situations, such as burns, pediatric trauma, multi-trauma situations, cardiac emergencies and respiratory emergencies, and they have certifications in Advanced Cardiac Life Support (ACLS), Pediatric Advanced Life Support (PALS), Pre-hospital Trauma Life Support (PHTLS) and other areas.

Throughout the flight, our crew is able to focus exclusively on the patient because they're supported by the transport coordinators in the MedFlight911 home office. Those air medical transport coordinators are the ones who handle any behind-the-scenes issues that may arise during the transport (such as last minute changes at the receiving facility), which leaves the medical crew free to take care of their patient without any distractions. That means that the patient is able to get to their destination quickly and safely – the ultimate goal for everyone involved.

You can find out more about MedFlight911's air ambulance services in our earlier blog posts, or go ahead and give us a call at 888-359-1911 or get a no-obligation transport quote here.

MedFlight911: Get your Air Medical transport started right now - Request a Transfer.

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Testimonials

  • H. W. GA

    MedFlight911's service was Excellent! I would highly recommend MedFlight911 to anyone. The planning was seamless.
  • A. R. Brussels

    At this level, one firm among those mentioned above, was offering noticeably a best quote: Medflight911.
  • F. Z. CA

    We appreciated MedFlight911's professional service from beginning to end. You delivered a high-quality, smooth and friendly service not only to my father but also to our whole family.
  • J. T. KY

    MedFlight911 is fantastic! There is a genuine interest in the customer and the family. Communication was informative.
  • Katlin E. OR | Patient

    MedFlight911, I wanted to thank all of you for helping me and my twin boys with our medical transports. Although the trip felt like it was just minutes in length,
  • J. S. CA

    Dear WONDERFUL folks, First of all our hearts are overflowing with gratitude for the professional and compassionate way in which you have embraced our inquiries into your services. Thank you for all
  • L. C. TX

    Just a note to say thanks for all that you did for our family this past week. MedFlight911 went way over board in helping with JT's transport.
  • R. N. Venezula

    One more time I would really like to thank you and your crew for all the help getting my father to Houston.
  • S. L. CA

    Thank you for your hard work and tireless effort in getting my father back to CA. I truly appreciated MedFlight911's capabilities in getting him safely back to his home.
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