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Our Service Begins With You

At MedFlight911, we offer this promise to each and every one of our valued clients: "Our Service Begins with You."

That means from the moment you call our office we will:

  • Go above and beyond to help and serve you.
  • Make the process simple, easy and worry-free.
  • Take care of every detail so you don't have to.
  • Act as your partner and advocate throughout the process.
  • Treat your patient / loved one like family.
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May 29, 2014

MedFlight911 to the Rescue: China to Los Angeles in 144 Hours

Medflight911-china-to-los-angeles-transportWhen it comes to international travel and long distance medical transports, time and advanced planning is generally required. VISA requirements can be complicated as can transportation arrangements in foreign countries. Language barriers are common and medical care varies in different countries. Recently, MedFlight911 was contacted by a family who needed help and time was a major, and limiting, factor. In fact, since airline tickets had already been purchased, we were only given 5 days warning on this long distance medical transport! Fortunately, we were able to help this family and return their loved one to the states.

On a Monday morning we were contacted about a long distance medical transport from Guangzhou, China to Los Angeles, California. The family of the patient had already purchased their airline tickets for that Saturday when the daughter decided that they needed an air medical escort for her father who has been badly injured in an automobile accident. When she called other air ambulance providers, she received both huge price quotes and concerns about the limited planning time. When she contacted MedFlight911, we were able to help. And thus began a remarkable journey.

During his trip to China, our patient was involved in a motorcycle taxi accident. When his taxi was cut off, it flipped over and the patient flew through the air and landed on his back. The only thing that saved him from serious head trauma was his laptop in his backpack. However, he did experience a C5 fracture and was left paralyzed from the chest down. After receiving a cervical fusion, he now has shrug capabilities and can swallow and breathe independently, but requires assistance for all other activities of daily living. The patient received care at a local hospital until the family's funds were depleted. With their options and finances dwindling, the family rented a hospital room where the patient's wife provided 24-hour care for him for several months. Once resources were set up in the U.S., the family needed to move the patient back home.

There was a very limited amount of time between the family's call to MedFlight911 and the date they needed medical transport, so we had to act fast! The patient did not need advanced air ambulance services; instead he needed an air medical escort to ensure safe and comfortable travel. The only obstacle was that in order to depart from a plane in China, a U.S. citizen is required to obtain a VISA 90 days prior to travel. Fortunately, MedFlight911 employs an international passport holder, which allows him 72 hours on the ground in China before a VISA is required. (Amazingly, our nurse was into and out of China in only 60 hours!)


Monday: MedFlight911 was contacted

Tuesday: We purchased the air medical escort's ticket to China

Wednesday: The nurse flew into China

Friday: The nurse arrived in China and met the family at the hospital

Saturday: The nurse flew out of China at 9:10 am and landed safely in the U.S with the patient at 9:10 am Saturday.

Not only was MedFlight911 able to provide long distance medical transport for this patient, we were able to do it in record time. Stay tuned next week to hear from the nurse that made it all happen.

Want to know more about MedFlight911's long distance medical transport services? Give us a call at 888-359-1911 or get a no-obligation air medical transport quote here.



MedFlight911: Get your Air Medical transport started right now - Request a Transfer.



  • J. T. KY

    MedFlight911 is fantastic! There is a genuine interest in the customer and the family. Communication was informative.
  • J. S. CA

    Dear WONDERFUL folks, First of all our hearts are overflowing with gratitude for the professional and compassionate way in which you have embraced our inquiries into your services. Thank you for all
  • Katlin E. OR | Patient

    MedFlight911, I wanted to thank all of you for helping me and my twin boys with our medical transports. Although the trip felt like it was just minutes in length,
  • H. W. GA

    MedFlight911's service was Excellent! I would highly recommend MedFlight911 to anyone. The planning was seamless.
  • F. Z. CA

    We appreciated MedFlight911's professional service from beginning to end. You delivered a high-quality, smooth and friendly service not only to my father but also to our whole family.
  • A. R. Brussels

    At this level, one firm among those mentioned above, was offering noticeably a best quote: Medflight911.
  • L. C. TX

    Just a note to say thanks for all that you did for our family this past week. MedFlight911 went way over board in helping with JT's transport.
  • S. L. CA

    Thank you for your hard work and tireless effort in getting my father back to CA. I truly appreciated MedFlight911's capabilities in getting him safely back to his home.
  • R. N. Venezula

    One more time I would really like to thank you and your crew for all the help getting my father to Houston.
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