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Our Service Begins With You

At MedFlight911, we offer this promise to each and every one of our valued clients: "Our Service Begins with You."

That means from the moment you call our office we will:

  • Go above and beyond to help and serve you.
  • Make the process simple, easy and worry-free.
  • Take care of every detail so you don't have to.
  • Act as your partner and advocate throughout the process.
  • Treat your patient / loved one like family.
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September 23, 2014

Air Medical Escorts Can Save the Day

air-medical-escorts-medflight911-air-ambulanceAt MedFlight911, our primary focus is our client's health, comfort, and safety. In addition, we want our patient's families to be comfortable and relaxed during the journey. Whether you are traveling on an air ambulance, medical motor coach or using an air medical escort, our job is to make your life easier! That's why this story we heard recently hit us so hard. One of our employees was speaking to a friend, Mary, about commercial air medical escorts and was surprised to learn Mary had never heard of the service and could have badly used one.

Mary was traveling with her 89-year old father to a family wedding. Her father, Bill, is in the early stages of Alzheimer's Disease and although he often forgets to shower or brush his teeth and hair, he is still capable of taking care of himself. As a result, Mary tries to give him as much independence as possible, and this autonomy caused her major problems at the airport. Bill needed to use the restroom and Mary didn't want to insult him by insisting on using the Family Restroom. Bill went into the men's restroom while Mary waited outside. Bill got confused in the restroom and exited from a different door, quickly getting lost in the chaos of the airport. Mary and Bill were safely reunited after a panicked 45 minutes and, fortunately, made it safely to their final location.

While this story had a happy ending, events like this don't need to happen. If you or a loved one has a medical condition, flying with a trained professional can help increase your peace of mind and reduce stress. Not only will a MedFlight911 air medical escort help you and your loved one get through security, navigate the confusion of the airport and board the plane, they'll also be with you during the flight itself. Our medical escorts are there with you every step of the way.

Some people hear the words "medical escort" and they think the service is not for them – they're not sick, they just need a helping hand or in Mary's case, another pair of eyes. While many of the people who MedFlight911's escorts help have serious medical conditions, some are regular people who feel a little more comfortable having someone by their side when they're taking a trip. The services we provide run the gamut of needs. Whatever the situation, we're happy to help! Caring for a family member with Alzheimer's Disease can be extremely difficult. One way to reduce the stress is to get assistance where you can. Air medical escort services are one way to do that.

To read more about our air medical escort services, check out the following blogs:

Interested in learning more about MedFlight911's air medical escort services? Give us a call at 888-359-1911 or get a no-obligation air medical transport quote here.

 

MedFlight911: Get your Air Medical transport started right now - Request a Transfer.

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Testimonials

  • F. Z. CA

    We appreciated MedFlight911's professional service from beginning to end. You delivered a high-quality, smooth and friendly service not only to my father but also to our whole family.
  • H. W. GA

    MedFlight911's service was Excellent! I would highly recommend MedFlight911 to anyone. The planning was seamless.
  • J. T. KY

    MedFlight911 is fantastic! There is a genuine interest in the customer and the family. Communication was informative.
  • Katlin E. OR | Patient

    MedFlight911, I wanted to thank all of you for helping me and my twin boys with our medical transports. Although the trip felt like it was just minutes in length,
  • J. S. CA

    Dear WONDERFUL folks, First of all our hearts are overflowing with gratitude for the professional and compassionate way in which you have embraced our inquiries into your services. Thank you for all
  • S. L. CA

    Thank you for your hard work and tireless effort in getting my father back to CA. I truly appreciated MedFlight911's capabilities in getting him safely back to his home.
  • R. N. Venezula

    One more time I would really like to thank you and your crew for all the help getting my father to Houston.
  • A. R. Brussels

    At this level, one firm among those mentioned above, was offering noticeably a best quote: Medflight911.
  • L. C. TX

    Just a note to say thanks for all that you did for our family this past week. MedFlight911 went way over board in helping with JT's transport.
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