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Our Service Begins With You

At MedFlight911, we offer this promise to each and every one of our valued clients: "Our Service Begins with You."

That means from the moment you call our office we will:

  • Go above and beyond to help and serve you.
  • Make the process simple, easy and worry-free.
  • Take care of every detail so you don't have to.
  • Act as your partner and advocate throughout the process.
  • Treat your patient / loved one like family.
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April 01, 2014

Don't Count on a Good Samaritan: Air Medical Escorts Keep People Safe While Flying

air-medical-escort-availableWhenever there's news about medical care and air travel, it makes us as air ambulance professionals sit up and pay attention. So it's not surprising that a recent story about a baby who stopped breathing on a Phoenix-bound flight quickly made the rounds in the MedFlight911 offices.

The story sounded like every parent's worst nightmare. A grandmother was flying from Tampa to Phoenix with her infant grandson. At some point during the flight, the baby stopped breathing and started turning purple. When the grandmother couldn't get the baby to start breathing again on his own, she called out to other passengers for help. Fortunately, two other people on the plane had medical training – a paramedic and a doctor. With the help of the flight crew these two good samaritans were able to get the baby breathing again. The flight made an emergency landing in Houston so the baby could get medical attention and the rest of the passengers eventually continued on to Phoenix.

This frightening story had a happy ending, as far as we know. The baby and his grandmother were lucky enough to be on a plane with several people who knew exactly how to respond to such a situation. But what might have happened if those passengers hadn't been on that plane – what if they had missed their flight or changed their plans? The thought is a sobering one.

Often, when in-flight medical emergencies happen, there is someone on board who is able to assist. But that's not always the case. While this situation with the grandmother and baby sounds like a truly random occurrence (there's no indication that the baby was having problems before the flight left the ground) there is one way for people to reduce the risk of such an incident happening to them: flying with an air medical escort.

If you or a loved one has a serious medical condition, flying with a trained paramedic or other professional can help reduce stress and increase your peace of mind. Not only will a MedFlight911 escort help you get through security, navigate the airport and board the plane (all potentially difficult tasks if you're sick or have limited mobility) they'll also be with you during the flight itself. An air medical escort will be right there and ready to assist in the unlikely event that something does happen while you're in the air. For many people, that kind of peace of mind is truly invaluable.

Are you interested in learning more about MedFlight911's air medical escort services? Give us a call at 888-359-1911 or get a no-obligation air medical transport quote here.


MedFlight911: Get your Air Medical transport started right now - Request a Transfer.



  • Katlin E. OR | Patient

    MedFlight911, I wanted to thank all of you for helping me and my twin boys with our medical transports. Although the trip felt like it was just minutes in length,
  • L. C. TX

    Just a note to say thanks for all that you did for our family this past week. MedFlight911 went way over board in helping with JT's transport.
  • A. R. Brussels

    At this level, one firm among those mentioned above, was offering noticeably a best quote: Medflight911.
  • J. S. CA

    Dear WONDERFUL folks, First of all our hearts are overflowing with gratitude for the professional and compassionate way in which you have embraced our inquiries into your services. Thank you for all
  • S. L. CA

    Thank you for your hard work and tireless effort in getting my father back to CA. I truly appreciated MedFlight911's capabilities in getting him safely back to his home.
  • F. Z. CA

    We appreciated MedFlight911's professional service from beginning to end. You delivered a high-quality, smooth and friendly service not only to my father but also to our whole family.
  • H. W. GA

    MedFlight911's service was Excellent! I would highly recommend MedFlight911 to anyone. The planning was seamless.
  • J. T. KY

    MedFlight911 is fantastic! There is a genuine interest in the customer and the family. Communication was informative.
  • R. N. Venezula

    One more time I would really like to thank you and your crew for all the help getting my father to Houston.
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