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Our Service Begins With You

At MedFlight911, we offer this promise to each and every one of our valued clients: "Our Service Begins with You."

That means from the moment you call our office we will:

  • Go above and beyond to help and serve you.
  • Make the process simple, easy and worry-free.
  • Take care of every detail so you don't have to.
  • Act as your partner and advocate throughout the process.
  • Treat your patient / loved one like family.
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August 15, 2013

Air Medical Escort Helps a Father Spend His Final Months with Family

medical-escort-assists-fatherLast year, we shared Sandy and Joe's story with you. When Joe was visiting family in South Carolina, he fell ill and was ultimately diagnosed with aggressive leukemia. Joe wanted to return home to Idaho, but his family – including daughter Sandy – didn't think it would be safe for him to travel without medical assistance.

Desperate to find a way to get her father back to Idaho, Sandy eventually found her way to the MedFlight911 website. She placed a call, and within a few days she, her mother, and her father were on their way home, with a MedFlight911 air medical escort there to help them on every step of their journey. To the relief of the family, the trip came off without a hitch, and at the end of the 12-hour day of traveling, Joe was safe in his bed at home.

Sadly, Sandy contacted us recently to let us know that her father had passed away in January. She explained that after he was first diagnosed, her father was afraid that he would never get to go home again. Because of all the efforts of the MedFlight911 team – from the medical escort to our medical transport specialists – Joe was able to get home safely and spend his last months surrounded by his family and friends.

Sandy expressed her gratitude for all our efforts to help her family. "I'm truly grateful for God hooking us up with MedFlight911," she told us. While Joe and his family were anxious and afraid about traveling, especially considering Joe's fragile medical condition, MedFlight911 eased all their concerns. It was an "extraordinary experience" said Sandy. "You are the type of people I like to be around and work with," she added.

We are so sorry for Sandy and her family's loss. But it warms our hearts to hear about the role we played in helping Joe spend his final months at home and close to those who loved him most. Thanks so much to Sandy and her family for letting us be part of their lives.

Want to learn more about MedFlight911's air ambulance services? Give us a call at 888-359-1911 or get a no-obligation air medical transport quote here.

 

MedFlight911: Get your Air Medical transport started right now - Request a Transfer.

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Testimonials

  • R. N. Venezula

    One more time I would really like to thank you and your crew for all the help getting my father to Houston.
  • J. S. CA

    Dear WONDERFUL folks, First of all our hearts are overflowing with gratitude for the professional and compassionate way in which you have embraced our inquiries into your services. Thank you for all
  • L. C. TX

    Just a note to say thanks for all that you did for our family this past week. MedFlight911 went way over board in helping with JT's transport.
  • A. R. Brussels

    At this level, one firm among those mentioned above, was offering noticeably a best quote: Medflight911.
  • H. W. GA

    MedFlight911's service was Excellent! I would highly recommend MedFlight911 to anyone. The planning was seamless.
  • F. Z. CA

    We appreciated MedFlight911's professional service from beginning to end. You delivered a high-quality, smooth and friendly service not only to my father but also to our whole family.
  • S. L. CA

    Thank you for your hard work and tireless effort in getting my father back to CA. I truly appreciated MedFlight911's capabilities in getting him safely back to his home.
  • Katlin E. OR | Patient

    MedFlight911, I wanted to thank all of you for helping me and my twin boys with our medical transports. Although the trip felt like it was just minutes in length,
  • J. T. KY

    MedFlight911 is fantastic! There is a genuine interest in the customer and the family. Communication was informative.
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