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Our Service Begins With You

At MedFlight911, we offer this promise to each and every one of our valued clients: "Our Service Begins with You."

That means from the moment you call our office we will:

  • Go above and beyond to help and serve you.
  • Make the process simple, easy and worry-free.
  • Take care of every detail so you don't have to.
  • Act as your partner and advocate throughout the process.
  • Treat your patient / loved one like family.
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November 16, 2011

Stepping Stones of Hope - A Celebration of Life, Love, and Memories


Teressa and I attended the Stepping Stones of Hope 8th Annual Gala last Saturday, and it was such a beautiful testament to the power of the work that the organization does.  (Learn more about Stepping Stones of Hope on their website here and in my Save the Date! blog here).

A friend of ours who attended the event with us sent me a lovely note about how much it touched her.  She’s given me permission to share it with you here, which I wanted to do because grief touches all of us at some point in our lives, and Stepping Stones of Hope is about learning to deal with that grief and move on.

Stepping Stones of Hope is like MedFlight911 Air Ambulance in the sense that it’s the kind of organization whose services you hope you never need.  But for families dealing with the death of a loved one – as much as they wish they weren’t – Stepping Stones gives them hope that tomorrow will be a better, brighter day.

Dear Dee and Teressa,

Thank you so much, again, for inviting Alex and me to the Stepping Stones of Hope Annual Gala last Saturday.  It was a beautiful celebration of life, love, and memories -- and a far more emotional experience that we had envisioned for the evening!

My best friend of many years lost her younger brother in 2007 in a car crash.  Two years later, she lost her first daughter.  Finding a way to grieve those losses without coming completely unraveled was all but impossible for her.  She definitely felt alone -- like no one around her understood or could even begin to understand the profound grief she felt.  How I wish I had known then about Stepping Stones of Hope.  My friend doesn’t live in Arizona, but I would have flown her here to attend one of their camps.

Listening through the evening to the stories of Stepping Stones of Hope participants who now volunteer their time and talents with the organization, I was sure glad I had brought my Kleenex (and glad too that the lights were dimmed!).  I kept thinking about how it would be if I lost my husband, or one of my young kids.  I feel sure that I would be one of the parents that Dr. Ellen Kelman talked about, crying in the closet all day.

I know I can’t imagine what spouses, parents, brothers, sisters, grandparents, grandchildren who have lost close loved ones too early feel.  But even beginning to imagine how they might feel, I see how absolutely invaluable an organization like Stepping Stones for Hope is.  So, thank you for introducing us to Stepping Stones and its founder Dr. Finch -- and for the support you provide at their Camp Paz and beyond.

Warmest regards,


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