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Our Service Begins With You

At MedFlight911, we offer this promise to each and every one of our valued clients: "Our Service Begins with You."

That means from the moment you call our office we will:

  • Go above and beyond to help and serve you.
  • Make the process simple, easy and worry-free.
  • Take care of every detail so you don't have to.
  • Act as your partner and advocate throughout the process.
  • Treat your patient / loved one like family.
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MedFlight911 Blog

Last week we talked about what happens if your ground transportation or air medical escort trip gets canceled. This week we're going to discuss what happens if your air ambulance trip gets canceled or postponed. When working in the medical field, issues arise and plans change. We understand how delicate…
When working in the medical field (in any capacity) things come up and plans change. Here at MedFlight911 we understand how delicate medical transportation can be, which is why we treat it with the utmost care and flexibility. Sometimes, after a trip is scheduled, we come across roadblocks – a…
You may or may not know that Prince William (yes, Kate Middleton's husband) is an experienced pilot and according to a recent article in People, is considering taking to the skies as an air ambulance pilot. Of course, you don't have to be royalty to fly an air ambulance, but…
When you are sitting on a plane (or in a car) for long periods of time not only can it be uncomfortable, but can be bad for your health. A few weeks ago we discussed the importance of shifting our patients' weight (from the left side to the right) regularly…
When you jet off for your much-deserved beach vacation, you're probably thinking about all the fun and relaxing you're going to do—not the chance that you might need an air ambulance. That's likely what was in the mind of a recent MedFlight911 patient, when she headed off to spend the holidays—and her birthday—in…
We recently read an article in The New Zealand Herald that really caught our attention: UK airline scraps reclining seats to stop air rage. Air rage? Is there such a thing? And, could simply reclining your seat cause it? The article states that 60 per cent of cabin crews have…
As a worldwide air ambulance and medical transport company we take great pride in providing top-notch medical services to all of our patients. MedFlight911 sees a wide variety of patients. Some have insurance, some do not, some are flying internationally, some just a state away. Not only do we provide…
Last week we talked about one of our most recent air medical escort trips from China to Los Angeles in 144 hours. This week, we are going to be hearing from the nurse, Kevin, who made it all possible. We contacted Kevin on a Monday and confirmed his availability for…
When it comes to international travel and long distance medical transports, time and advanced planning is generally required. VISA requirements can be complicated as can transportation arrangements in foreign countries. Language barriers are common and medical care varies in different countries. Recently, MedFlight911 was contacted by a family who needed…
We have some big news! Recently, we launched MedFlight911's new responsive website, which provides a better experience for those who are navigating to our website from a smartphone or tablet. We think this will be an especially helpful update for busy case managers and families who are spending a lot…
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MedFlight911: Get your Air Medical transport started right now - Request a Transfer.

"Our Service Begins with You" Promise

At MedFlight911, we offer this promise to each and every one of our valued clients: "Our Service Begins with You." That means from the moment you call our office we will:

  • Go above and beyond to help and serve you.
  • Make the process simple, easy and worry-free.
  • Take care of every detail so you don't have to.
  • Act as your partner and advocate throughout the process.
  • Treat your patient / loved one like family.

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Testimonials

  • A. R. Brussels

    At this level, one firm among those mentioned above, was offering noticeably a best quote: Medflight911.
  • S. L. CA

    Thank you for your hard work and tireless effort in getting my father back to CA. I truly appreciated MedFlight911's capabilities in getting him safely back to his home.
  • F. Z. CA

    We appreciated MedFlight911's professional service from beginning to end. You delivered a high-quality, smooth and friendly service not only to my father but also to our whole family.
  • R. N. Venezula

    One more time I would really like to thank you and your crew for all the help getting my father to Houston.
  • J. S. CA

    Dear WONDERFUL folks, First of all our hearts are overflowing with gratitude for the professional and compassionate way in which MedFlight911 embraced our inquiries into your services.
  • J. T. KY

    MedFlight911 is fantastic! There is a genuine interest in the customer and the family. Communication was informative.
  • L. C. TX

    Just a note to say thanks for all that you did for our family this past week. MedFlight911 went way over board in helping with JT's transport.
  • H. W. GA

    MedFlight911's service was Excellent! I would highly recommend MedFlight911 to anyone. The planning was seamless.
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