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Our Service Begins With You

At MedFlight911, we offer this promise to each and every one of our valued clients: "Our Service Begins with You."

That means from the moment you call our office we will:

  • Go above and beyond to help and serve you.
  • Make the process simple, easy and worry-free.
  • Take care of every detail so you don't have to.
  • Act as your partner and advocate throughout the process.
  • Treat your patient / loved one like family.
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FAQs

Where do I begin?

Your first step is to call us at 888-359-1911 and speak with one of our medically-trained transport specialists. At MedFlight911, our service begins with you.

What is your service area?

Our extensive list of domestic and international providers means we can provide medical transport services all over the world.

What are the qualifications of the medical personnel accompanying a patient?

All medical personnel are highly experienced and extensively trained in their respective specialties. Physicians are board-certified in emergency medicine. Critical care flight nurses, paramedics and respiratory therapists are licensed and carry specialized certifications above the normal requirements. Please visit our Medical Crew Page for more information.

What type of equipment and medications are available?

Standard medical equipment includes a highly-specialized, FAA-approved stretcher system, oxygen, adult/pediatric ventilator, Zoll™ CCT cardiac monitor/defibrillator, suction, intubation equipment, IV pumps, full complement of critical care and ACLS drugs, along with other specialty equipment necessary for each individual patient. Standard medications include a comprehensive supply of antibiotics to treat a wide range of bacterial and parasitic infections. For more information please visit our Equipment Page.

How far out can I schedule a transport?

We can schedule a transport based on almost any time frame. Whether you need a transport immediately, in 1 day, 2 weeks or 2 months, we're available to help you.

Why should I call you?

We have more than 30 years of experience coordinating medical transports so we know how to create the right transportation strategy to fit your needs. We anticipate and overcome obstacles and challenges long before they become a transport problem. And we treat every patient as if they're family. "Our Service Begins with You" Promise.
At MedFlight911, we offer this promise to each and every one of our valued clients "Our Service Begins with You." That means from the moment you call our office we will:

  • Go above and beyond to help and serve you.
  • Make the process simple, easy and worry-free.
  • Take care of every detail so you don't have to.
  • Act as your partner and advocate throughout the process.
  • Treat your patient / loved one like family.
What services do you provide?

We offer an extensive list of customized medical transport solutions including air and ground medical transport and commercial medical escort services. Each service is tailored to meet the specific needs of the patient and situation. Please visit our Services Page for more information

How much does your service cost?

A wide variety of factors go into a cost estimate including date of travel, trip distance, flight time, destination, patient medical needs and more. We will offer you the most cost-effective solution to meet your needs and will work with the insurance company to maximize the possibility of reimbursement.

Can family members, friends or pets travel with the patient?

Yes, we do everything we can to accommodate friends, family members or pets on a transport at no additional cost. Sometimes this is not possible due to the patient's condition and medical needs. Pets must have prior authorization, be current on vaccinations and travel in an approved pet carrier.

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MedFlight911: Get your Air Medical transport started right now - Request a Transfer.

"Our Service Begins with You" Promise

At MedFlight911, we offer this promise to each and every one of our valued clients: "Our Service Begins with You." That means from the moment you call our office we will:

  • Go above and beyond to help and serve you.
  • Make the process simple, easy and worry-free.
  • Take care of every detail so you don't have to.
  • Act as your partner and advocate throughout the process.
  • Treat your patient / loved one like family.
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Testimonials

  • R. N. Venezula

    One more time I would really like to thank you and your crew for all the help getting my father to Houston.
  • H. W. GA

    MedFlight911's service was Excellent! I would highly recommend MedFlight911 to anyone. The planning was seamless.
  • J. S. CA

    Dear WONDERFUL folks, First of all our hearts are overflowing with gratitude for the professional and compassionate way in which MedFlight911 embraced our inquiries into your services.
  • S. L. CA

    Thank you for your hard work and tireless effort in getting my father back to CA. I truly appreciated MedFlight911's capabilities in getting him safely back to his home.
  • L. C. TX

    Just a note to say thanks for all that you did for our family this past week. MedFlight911 went way over board in helping with JT's transport.
  • A. R. Brussels

    At this level, one firm among those mentioned above, was offering noticeably a best quote: Medflight911.
  • J. T. KY

    MedFlight911 is fantastic! There is a genuine interest in the customer and the family. Communication was informative.
  • F. Z. CA

    We appreciated MedFlight911's professional service from beginning to end. You delivered a high-quality, smooth and friendly service not only to my father but also to our whole family.
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